Wednesday, May 23, 2018
Customers of the country’s largest advised investment platform have been locked out of their accounts following a mass transfer of accounts. Cofunds clients, who had their pension and investment accounts merged with insurance giant Aegon over the early May bank...
Funerals are big business in Britain, with around 200,000 prepaid plans sold every year, according to research from consumer champions Fairer Finance. The loss of a loved one is likely to be stressful enough without having to fork out for...
A claims management company cold-called me. After some discussion I agreed to allow it to look into a payment protection insurance (PPI) claim on my behalf. I understood a fee of 30pc would be charged and that would be...
I have been a TalkTalk customer for many years.  The loss of my internet over three weeks in the autumn and the company’s failure to reconnect me has provoked me to look for another provider. I gave a month’s notice...
My mother was in her 90s and I looked after her financial affairs. She did not have a gas supply and her electricity was on a day/night rate system. Her heating was storage radiators so the bulk of the...
I'm a homeowner and used the Help to Buy equity loan scheme to buy my property. In the next couple of years my partner and I want to buy a house together. He does not own a home and...
Those who have lost hundreds of thousands of pounds in so-called “home hijacking” scams – where criminals pose as the owner of a building to sell it – have been given fresh hope after a High Court ruling. Development company Dreamvar...
I’ve been reading the news about the increasing number of care homes being closed each year and it’s got me worried. My mother lives at a home operated by a large provider. The company’s financial difficulties have been well publicised...
Recently you printed a statement from Virgin Media saying that it does not upgrade without a request or permission. This is not true. I have been “upgraded” twice in the past five years, without any request or permission.  The first...
This issue is about identity theft that PayPal says I do not need to worry about. Despite this, it still keeps sending me letters saying I owe it money. The latest demand arrived four days ago.  This is causing me...

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